Privacy Policy
Effective Date: May 24, 2025
Address: 225 Johnson Street, East Syracuse, NY 13057
Telephone: 315-825-7427
Email: [email protected]
Contact Form: https://alphaomegacountertops.com/contact
1. Introduction
Alpha & Omega Marble & Granite, LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your Personal Data. This Privacy Policy outlines our practices regarding the collection, usage, and disclosure of Personal Data obtained through our Website.
2. Definitions
- Personal Data: Any information related to an identifiable individual, including name, email, phone number, and address.
- Cookies: Small text files placed on your device to help us analyze how visitors use our Website and improve user experience.
- Website: Our online presence located at https://alphaomegacountertops.com.
- GDPR: General Data Protection Regulation, applicable to residents of the European Economic Area (EEA).
- CCPA: California Consumer Privacy Act, applicable to California residents.
3. Information We Collect
We collect:
- Personal Data: Name, email address, telephone number, and project details submitted via our contact form or email.
- Automatically Collected Data: IP address, browser type, device type, pages visited, and interactions on our Website.
4. How We Use Your Information
Your information is used to:
- Respond to your inquiries and service requests.
- Schedule appointments and consultations.
- Provide countertop repair, fabrication, and installation services.
- Improve our Website experience and service offerings.
5. Google Analytics
Our Website utilizes Google Analytics, a service by Google, Inc., to analyze website usage. Google Analytics uses cookies to gather anonymous data about how visitors interact with our Website.
To learn more about how Google uses data, visit:
https://policies.google.com/technologies/partner-sites
To opt-out of Google Analytics tracking, visit:
https://tools.google.com/dlpage/gaoptout
6. GDPR Compliance
For EEA residents, you have rights under GDPR, including:
- Accessing your Personal Data.
- Requesting correction or deletion of your data.
- Objecting to or restricting data processing.
- Requesting data portability.
- Withdrawing consent at any time.
7. CCPA Compliance
California residents have rights under CCPA, including:
- Right to know what Personal Data we collect and how it is used.
- Right to request deletion of your Personal Data.
- Right to opt-out of sale of Personal Data (Note: we do not sell your Personal Data).
8. Children’s Privacy
Our Website is not intended for use by children under 16. We do not knowingly collect Personal Data from children. If discovered, we promptly delete such data.
9. Information Sharing & Third-Party Disclosure
We do not sell, rent, or trade your Personal Data. Information may only be shared under these circumstances:
- With your explicit consent.
- With trusted third-party service providers (e.g., web hosting, analytics).
- When legally required by authorities or applicable laws.
10. Your Right to Request Data Deletion
You have the right to request deletion of your Personal Data. To request deletion, please contact us via email at [email protected] or call 315-825-7427.
11. Links to Other Websites
Our Website may contain links to external websites. We are not responsible for the privacy policies, content, or practices of these external sites. Please review their privacy policies independently.
12. Changes to This Privacy Policy
We may periodically update this Privacy Policy. Any changes will be posted here. Continued use indicates acceptance of updated terms.
13. Contact Information
For questions regarding this Privacy Policy, please contact us:
- Email: [email protected]
- Telephone: 315-825-7427
- Office: 225 Johnson Street, East Syracuse, NY 13057